1. Update: SAP AI Ethics Handbook
The updated SAP AI Ethics Handbook explains how to put the AI Ethics Policy into practice throughout the development lifecycle. It covers principles such as transparency and explainability, human oversight and determination, and fairness and non-discrimination, so customers can deploy AI with confidence. Download SAP’s AI Ethics Handbook now for the latest hands-on guidance for developing ethical AI use cases.
2. Update: SAP Sapphire 2026 Innovation News Guide
Explore SAP Sapphire 2026 news and innovations driving the Autonomous Enterprise — including Joule Work, the SAP Business AI Platform and SAP Autonomous Suite.
3. The top 5 announcements from SAP Sapphire 2026
At SAP Sapphire in 2026 introduced the Autonomous Enterprise to help enhance the world’s most critical business workflows, so that humans and AI work together to meet the accelerating demands of global business profitably, strategically and safely.
4. New: Clean Core eBook – The Foundation for AI
This eBook for Customer Centers of Expertise presents the complete range of clean core capabilities that will prepare your organization for an autonomous, intelligent, AI-driven ERP future.
5. New: Becoming a Future-Ready Enterprise with SAP BTP eBook
In the digital economy, organizations need a clear path to agility, resilience, and continuous innovation. This eBook explains how SAP BTP and SAP’s Future Ready Enterprise (FRE) framework help IT and development teams modernize responsibly, strengthen governance, and scale platform adoption. Explore maturity assessment concepts, recommended next steps, and the role of a BTP Center of Excellence in driving consistent value.
6. Regulatory Change Manager
The regulatory change manager tool assists you in providing timely information on upcoming regulatory changes that can affect SAP products. This tool is a one-stop solution for all your regulatory change requirements, offering a comprehensive and well-organized collection of information.
7. SAP Integrated Report 2025
CEO Christian Klein reflects on 2025, with Business AI evolving from a possibility to a strategic necessity, and shares insights into SAP’s future perspectives.
8. Update: Customer COE Insights Documents – Architecture and Innovation
The implementation and usage of key processes and tools ensure efficient and effective service delivery by the Customer COE. More information about the Customer COE Management Framework and the five dimensions is available here.
SAP Service and Support – Value for Your Business
9. SAP Launches Joule in SAP for Me: An AI-Powered Gateway to Insights, Support, and Guided Actions
SAP introduces Joule in SAP for Me, a new, unified entry point to one of SAP’s most widely used customer portals. It’s smarter, simpler, and more intuitive.
Read More (SAP News Article)
10. Update: Getting Started with Support from SAP (Support Accreditation)
After completing this course, you will have comprehensive knowledge of the full suite of SAP support services and tools available to you. You will learn how to effectively utilize these resources for efficient interactions with SAP support. SAP partners need to successfully pass the quiz questions to receive the record of achievement that verifies their Support Accreditation.
Access Learning Journey (2 hours – 6 units)
11. Value-Centered Support: Beyond the Mechanics of Response, Toward a Results-Driven Mindset
For years, customer support in enterprise software has run on a simple, industrial logic: issues come in, issues go out. Measure everything! The speed, the flow, the backlog. Built for efficiency, this system has served businesses for a long time. But something has shifted …Today’s customers are not buying ERP systems for their features. They are buying the ability to close their books faster, to keep supply chains adaptive, to remain compliant in an unforgiving regulatory environment, for example. It’s all about outcomes. A “resolved ticket” does not translate to customer success anymore.
by Stefan Steinle – EVP and Head of Global Customer Support @ SAP
SAP Cloud ERP | SAP Business Suite | SAP Business AI Platform
12. What’s New Viewer SAP S/4HANA Cloud Public Edition
Information on new, changed, or deprecated features, as well as legal changes, in this release. Use the filters to select information of your main area of interest. For content corrections, see the correction note linked at the top of the Viewer. The What’s New Viewer is available in several languages. To switch the language, simply select the desired language from the dropdown menu next to the title.
What’s New Viewer (Release 2026)
13. Update: SAP S/4HANA Cloud Private Edition – Overview
SAP S/4HANA Cloud Private Edition is a key component of the RISE with SAP offering. You can now focus on your core businesses while SAP and partners minimize your risks by managing your IT infrastructure on a powerful cloud infrastructure.
Incl. Best Practices, Guides, Release Information, etc.
14. SAP Sovereign Cloud
SAP Sovereign Cloud is designed to help organizations adopt cloud technologies while maintaining full control over their data, infrastructure, and compliance in line with local laws and regulations.
15. SAP API Policy
SAP has announced progress on its data access strategy and the introduction of an API Policy. These updates clarify design-intended use of SAP interfaces, align with industry standard cloud practices, help protect system stability and customer data, and provide guidance on supported integration patterns.
SAP Business AI
16. SAP Business AI: Release Highlights Q1 2026
Joule is now live across 35 solutions and will continue to meet our customers where they are: across the applications they use, with a firm understanding of their business context and data. That’s why in Q1 2026 we are embedding Joule into more applications—from SAP Datasphere, where it can now execute tasks or explain specific functionalities, to SAP Intelligent Clinical Supply Management, where users can use natural language to retrieve critical data and navigate to relevant applications.
Read More (SAP News Article)
17. New: SAP AI-native North Star architecture
This AI-native North Star Architecture paper outlines SAP’s target reference architecture and strategic vision for that future. It is not a specification document, product roadmap, or commitment to deliver specific capabilities, products, or timelines. Rather, it articulates SAP’s strategic direction for an AI-native, self-evolving enterprise foundation, illustrating how AI agents, applications, business processes, data, contextual intelligence, and platform capabilities will converge to define the next generation of enterprise systems.
18. Update: Transform structured data with SAP-RPT-1.
Operationalize SAP’s relational pretrained transformer model and gain predictive insights from enterprise data without building models from scratch. SAP-RPT-1.5 is a relational pretrained transformer model that uses in-context learning to deliver accurate predictive insights from structured business data..